Shipping Policy

Ring Engraving Service

If you want to engrave a special quotes on your wedding ring or engagement ring, check the option for engraving, enter your engraving message at the product detail page and call Customer service at 1-800-345-6821 or email us jewelryandcompany@aol.com. we will be happy to help you. The additional fee is $10 each item. The message you provide will be engraved on the inside of the ring or pendants, single line, maximum 10~15 characters ; the size of a character usually 1 mm, including space. Since all rings and bands differ slightly in size, we may not always be able to accommodate the size of your message. In this event, we will contact you by email to discuss your options. Please note that while in most cases custom jewelry engraving will not affect your estimated ship date, there may be special cases where it may require an additional day.

If you have a special engraving request or a question about our engraving service that is not answered here, please contact one of our Customer Service Representatives by email at jewelryandcompany@aol.com or by phone at 1-800-345-6821.

Note: All personalized (engraved) items are non-refundable or non-exchangeable. Please verify your correct ring size prior to placing the order.

We are offering different font types for you to choose. Choose the best font to present your style. See the font images at the product page.

Ring Engraving Tips

Limit the length of your message between 10~15 characters long, including spaces; otherwise, the message will not be readable.

Popular ring engraving ideas
Special dates (wedding day, engagement day, etc.). Example: 11/11/2011
You and Your Spouse’s First names. Example: Lewis&Jane
Initials and Symbols. Example: L ♥ J
Personal messages. Example: My Lover J
Nicknames: engrave each other’s nicknames inside the wedding rings
Engrave a few short words from your wedding vows.

Love Quotes for engraving

I do
Love Forever
My Strength
Love Endures
All for You
My Miracle
All My Love
My Angel
This Love
Now and forever
You & I
My One and Only

My Everything
Til Death
All I ever Wanted
You are the Sun
True Love&
A Perfect fit
Only you
All Eternity
My Star
Together Forever
You are my Lady
Love my Life

We are offering different font types, and choose the best font to present your style. Click the Engraving Fonts on the tap menu at the product page and see the font images.

Jewelry Appraisal

Your purchased diamond ring will be appraised and certified by Gemology experts of MyDiaLand.com. So you can be sure that the item you purchased is of the absolute finest quality. If you want to get a jewelry appraisal, your appraisal including all the specifics of your item will be emailed you, or shipped out with the item depending on your choice. This appraisal is free* because we value our customers.

*Free appraisals are not included for international orders. Please contact a customer service for more information 800-345-6821 or jewelryandcompany@aol.com

*We do not include free appraisals for any gold jewelry without diamonds.

Appraisal for diamond rings contain valuable information, including:

An accurate and complete description of the item being appraised
The precious metal used in the setting
The shape, carat weight, color, clarity, and measurements of the diamond
The name of the independent laboratory certification and report number
The approximate retail replacement value

Ordering

Order processing includes credit validation, name and address verification and fraud protection screening for your security. We also provide free quality gift wrapping and will include a gift message free of charge if you have selected these options. Order processing also includes sizing and special ordering if required. Once these steps are complete, your order is ready for final inspection and packaging.

Orders NOT requiring sizing or special ordering will be processed as follows: Orders placed BEFORE 12:00 PM Eastern Time Monday through Friday will be processed the next business day Orders placed AFTER 12:00 PM Eastern Time Monday through Friday or on Saturday, Sunday or holidays, will be processed within the next two business days.

Orders requiring sizing or special ordering will be processed as follows: Standard sizes for all rings are size 7 for women and 10 for men. To request a ring in any other size can add up to 5 business days to the total delivery time. The additional time that will be added to the total delivery time is noted in the drop down menu where the size is chosen.

Some ring materials, such as stainless steel, titanium or intricately carved or engraved rings must be special ordered, for non-standard sizes, from the manufacturer. The additional time that will be added to the total delivery time is noted in the drop down menu where the size is chosen.

If you cannot find what you want, extensive online selection, please don't hesitate to contact us for any special requests. We will attempt to accommodate your request to the best of our ability.

Cancellation

If you'd like to cancel or change an unprocessed catalog or web site order for any reason, please click on my payment information, my account or contact us. We'll do everything we can to accommodate your request. If your order has been shipped, it cannot be canceled. But you may simply return the order according to our return policy.

Ring Resizing

All rings of DiamondsOnCredit.com have only one size. Size 7 is a standard size for Ladies and 10 is a standard size for Men. DiamondsOnCredit.com do not offer resizing after shipping. Most rings can be resized within 2 business days. Depending on the size discrepancy, some rings will take approximately 8-10 business days. We offer free resizing within 1 size only for single rings.


	SINGLE	DOUBLE	COUPLE	TRIO
To make a ring smaller and larger within 1 size	FREE	$60.00	See product custom option	See product option
To make a ring smaller and larger within 2 size	$45.00	$90.00	See product custom option	See product option
To make a ring smaller and larger than 2 size	Ask Us	Ask Us	Ask Us	Ask Us

Sales Tax

All orders shipped within the State of Texas will be subject to sales tax.